Isabell Schrader is an experienced ITSM Consultant currently employed at agineo GmbH since May 2024. Prior to this role, Isabell held various positions at Accenture DACH from May 2019 to April 2024, including ITSM Manager and ITSM Consultant. Isabell's career in IT Service Management began as a Business Consultant at direkt gruppe GmbH from October 2017 to April 2019. Additional professional experience includes consultancy at best-practice innovations GmbH, and roles at Volkswagen AG and Institut für Dienstleistungs- und Prozessmanagement GmbH focusing on project and process management. Isabell also has a background in sales assistance and internships, supplemented by a Master of Arts in Business Consulting and a Bachelor of Arts in International Business Studies from Harz University of Applied Sciences.
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