Hanlin F.

Hanlin F. has extensive experience in product management and leadership within the technology sector, currently serving as the Head of Product for the CS Digital Platform at Airbnb, focusing on experience, AI, and data. Previously held the position of VP of Products at ServiceNow, specializing in Conversational AI Platform and Omni Channel Experience. Additionally, experience includes roles as Director of Machine Learning and AI Product Management at Workday and Director of Product Management at Vitria Technology. Earlier career highlights include multiple senior product management positions at Cisco’s Big Data and Analytics Group. Hanlin F. holds an MBA in Entrepreneurship and Business Development from Babson F.W. Olin Graduate School of Business and a Master’s Degree in Computer Science from San Jose State University.