John Mahony

John Mahony has a diverse work experience spanning over several companies and roles. Currently, they are working at Aircall as an IT Team Support Lead. Prior to that, they served as a Secouriste Benevole at Protection Civile Paris Seine. From 2018 to 2022, they worked at ON-X Groupe as a Senior Consultant, where they were involved in ITSM consulting for various clients and served as a Service Delivery Manager for a new internal ITSM solution. Before that, they were the Global Level 2 Technical Support Manager at FASTBOOKING from 2016 to 2018. John also has experience as an IT Manager France at International SOS and as an Information Services Director France at Debevoise & Plimpton LLP. Additionally, John worked as a Field Service Engineer at Bloomberg L.P., a Helpdesk Analyst for GEMS at Sykes Enterprises Inc. France, and a Helpdesk Technician for Eircom at Sykes Enterprises Inc. Ireland.

John Mahony obtained a Certificate in Computer Science from Munster Technological University from 1996 to 1998, with a focus on Computer Programming, Hardware, and Networking. John also studied Computer Science at University College Cork. In addition, they have certifications in PRINCE2 Agile® Foundation & Practitioner from PeopleCert (expected in 2023), Blockchain: Beyond the Basics from LinkedIn (obtained in 2021), ITIL V3 2011 Foundation from PeopleCert, and Premier Secours en Equipe Niveau 2 from Protection Civile française.