Ayepa Steven Ananda Sr

Ayepa Steven Ananda Sr possesses extensive experience in the telecommunications and customer service sectors, primarily with Airtel Uganda since June 2017 in various roles such as Back Office Executive for Sim Swap, KYC & Back Office Operations Manager, and Dunning and Collection. Responsibilities include activating subscriber numbers, managing value-added services, executing postpaid dunning, and ensuring efficient billing processes. Previous experience includes serving as a Data and Internet Specialist at ISON Group Africa, where Ayepa provided support for GPRS/Data queries, and as a Customer Service Advisor at Multichoice Uganda, focusing on customer inquiries and technical support. Ayepa started a career as a Data Analyst at Synovate Uganda, handling data management and client presentations. Educational background includes a Bachelor's degree in Information Technology from Makerere University.