Corinne Walker

Director Of Customer Operations at ALC Schools

Corinne Walker has a diverse work experience spanning from 1994 to 2023. Corinne started their career as an Asset Team Manager at Sears Credit and then worked as a Customer Care Team Leader at DIRECTV for six years. Corinne then moved up to the position of Customer Care Manager at DIRECTV, where they were responsible for managing customer service and technical call centers. In 2010, they joined Comcast Business as a Manager of Technical Support and subsequently held roles as Senior Manager of Technical Support, Director of Care for Business Services, and Senior Director of Customer Service. In these roles, Corinne managed large teams, implemented process improvements, and achieved impressive results in customer satisfaction and employee engagement. Their most recent role is the Director of Customer Operations at EverDriven, where they oversee strategic planning and call center operation support for student transportation. Overall, Corinne has extensive experience in customer service management and has demonstrated leadership, strategic planning, and process improvement skills throughout their career.

Corinne Walker has attended Boise State University and Washington State University, where they studied Business and General Studies, respectively. However, no specific degree or completion dates are provided for either institution.

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Timeline

  • Director Of Customer Operations

    April, 2023 - present

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