Lauriane Ciais

Customer Success Manager at Alkemics

Lauriane Ciais has worked for a variety of companies since 2013. Lauriane began their career at DECATHLON FRANCE as a Submarine Hunting, snowboarding and skiing Advisor in 2013. In 2015, they worked as an ASSISTANT MANAGER at Comptoir des Cotonniers, where they produced sales reports for senior management, followed up on competing brands, recruited Fixed-Term and Permanent contracts, delegated management responsibilities, established new strategies and daily routines, and enriched the customer database. In 2017, they worked as a Marketing Coordinator / Business Developer at Spotfields. In 2018, they worked as a Master Data intern at L'Oréal. In 2019, they worked as a Service Client Coordinator at Mondelēz International and then as a Customer Success Manager, Platform Operations Executive, and Platform Operations Analyst at Alkemics - now part of Salsify.

Lauriane Ciais completed their Licence 3 in Management du Sport at UFR STAPS Nice from 2012-2015. In 2016-2018, they obtained a Master of Science (M.Sc.) in Supply Chain Management & Purchasing from SKEMA Business School. Lauriane also completed a Master of Science in Business Administration and Management from North Carolina State University in 2017. Additionally, they have obtained certifications in Agile PM from APMG International, Green Belt Lean Six Sigma from ECLEE, and PRINCE2 from AXELOS Global Best Practice.

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Previous companies

Timeline

  • Customer Success Manager

    October, 2021 - present

  • Platform Operations Executive

    January, 2021

  • Platform Operations Analyst

    November, 2019

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