karen may mamaril

Karen May Mamaril has been working in the technical support industry since 2015. karen may began their career as a Customer Care Professional at VXI Global Solutions, LLC. In 2018, they moved to NetFortris where they worked as a Technical Support Analyst, providing client support and technical issue resolution via email, phone, and chat for VoIP, Linux, Asterisk, and Cloud telephony systems. In 2019, they joined Genesys as a Technical Support Engineer, providing client and technical support via email for the Genesys Engage Product, mainly their Telephony system. Currently, they are working as a Technical Support Manager at Aloware.

Karen May Mamaril obtained their Bachelor of Science in Computer Science from Panpacific University North Philippines, Urdaneta City from 2012 to 2015. In October 2020, they obtained certifications in Learning SQL Programming and Programming Foundations: Databases from LinkedIn.