Diana Bermudez

Diana Bermudez is a seasoned professional with extensive experience in workforce management and consulting. Currently, Diana serves as the Business Owner at All Things Cake and holds dual roles as Principal Solutions Consultant and Operations Manager at Alvaria, Inc., where support for partner relationships, operations, and proposals management are primary responsibilities. Previously, Diana worked as a Delivery Engagement Manager at UJET and as a Sales Engineer at Calabrio, Inc., achieving notable success by exceeding annual sales quotas and earning recognition in President's Club. Diana also has experience as a Senior Analyst at Jeunesse Global, where workforce management concepts were implemented to enhance contact center operations, and as a Workforce Management Analyst at Walt Disney World. Early career roles include Customer Service Specialist at Faneuil Call Center. Diana holds a Bachelor’s degree in Industrial Engineering from the University of South Florida and a degree in Ingeniera Industrial from Universidad del Norte.