Jamaal Sandy

Jamaal Sandy is an experienced IT professional with a strong background in helpdesk and desktop support roles. Currently serving as a Helpdesk Administrator at AriZona Beverage Co. since February 2016, Jamaal assists end users with various IT issues, including malware removal, Exchange mailbox creation, and troubleshooting Apple devices. Previous experience includes roles at Davis Vision, Innovative Technology Solutions, The NPD Group, American Home Mortgage, and MEDFONE, where Jamaal developed skills in configuring software, managing Active Directory, and resolving escalated customer support issues. Educational qualifications include a Bachelor's degree in Computer Technology from Briarcliffe College and specialized certifications in networking and LAN systems.