Firasat Hussain

Firasat joined arrivia as an accomplished technologist with a successful track record of building customer-centric products and high-performance platforms. Before joining arrivia, he was VP of Software Engineering at Ticketmaster, one of the world’s largest ticketing platforms. He led a digital transformation program to modernize its core ticketing systems. Achievements include delivering a global ticket entry solution as the basis for future system migrations, an automated disaster recovery solution, and a polyglot software development framework within a VAX system.

Before Ticketmaster, he was VP of Enterprise Architecture at RR Donnelley, one of the largest print and digital service providers in North America. He led the enterprise Agile and DevOps transformation across its 1000+ global IT organization, which improved business agility and realized higher developer productivity. He also launched multiple SaaS products and expanded offerings for their retail and healthcare segments, which exceeded its revenue targets.

Before RR Donnelley, he was part of Orbitz’s software engineering team for nearly ten years. During his tenure, he held many roles, including Director of Engineering, where he delivered key aspects of new platform capabilities that powered sixteen global brands, including orbitz.com. He successfully led a cross-functional team that developed the strategy and implemented core enablers to seamlessly migrate millions of daily site visitors from legacy sites onto the new global platform while balancing business performance objectives.

Firasat has more than 23 years of experience in software architecture, development, and technology leadership. He enjoys learning new technologies, writing code now and again, and investing energies to build phenomenal teams.