Travis Markel

Chief Experience Officer at arrivia

Travis joined arrivia with more than two decades of experience in travel, loyalty, and contact center leadership. His passion for great service, knowledge of business operations, and deep understanding of the customer experience have been established through his hands-on approach with industry leaders in vacation, corporate, and loyalty travel as well as leading operations outside of the travel industry.

Prior to joining arrivia, Travis led the Loyalty Travel Division at Corporate Travel Management serving leading financial institutions and banking brands. Travis was also a core member of the Connexions/cxLoyalty leadership team that built the industry’s largest travel loyalty offering for the global banking and travel programs. In another role as Group Vice President of Customer Delivery, Travis helped exit Connexions through two ownership changes and led the onboarding of acquired companies including Skymall. Travis has held many leadership roles encompassing vacation packaging, corporate travel, research and development, and warehouse operations.

Travis has been in the travel industry for 29 years and has strong experience with large-scale sales/service operations, business acquisition and integration, client commercial development, and onboarding and has a proven track record of managing strategic partner relationships for some of the industries largest brands.

He holds a Bachelor of Science degree in Finance from Arizona State University.

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  • Chief Experience Officer

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