Jo Castro Harrington currently serves as a Client Success Account Manager at ASK4 Ltd since April 2024. Prior to this role, Jo held various positions at Ciphr, including Head of Customer Success and Customer Success Manager from May 2021 to March 2024. Jo's experience in retail management includes a significant tenure at TOAST, where Jo was promoted from Store Manager to Group Store Manager, overseeing 10 stores with an annual turnover of £8 million. Jo also has extensive experience at Banana Republic, serving as Senior Store Manager and Flagship Commercial Manager, where Jo was instrumental in launching the first European store and achieved notable sales growth. Earlier in Jo's career, positions at Gap included Market Manager and Flagship Store Manager. Jo's educational background includes attendance at Kingswood School and King Edwards School in Bath from 1988 to 1995.