Charlotte James has a wealth of experience in customer care and resource planning roles. From their time at ASOS.com as a Tactical Planning Manager to their previous positions at Thames Water and Thames Valley Police, Charlotte has demonstrated a strong background in forecasting, planning, and management. Charlotte holds a BSc Hons in Customer Contact Planning and Management from Ulster University, as well as an Advanced Diploma in the same field. Charlotte's career journey showcases their dedication to providing excellent customer service and efficiently managing resources.
April, 2021 - present