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Christopher Gaulke

Technical Customer Success Manager at Avanan

Christopher Gaulke has a diverse work experience in the field of customer success and technical support. Christopher is currently working as a Customer Success Manager at Avanan, which is now a part of Check Point Software Technologies. Prior to this, Gaulke worked at INKY Technology as a Customer Success Technical Consultant, where they provided technical expertise, identified solutions, and supported ongoing relationships with existing customers.

Gaulke also worked at Mimecast in various roles, such as Senior Professional Services Consultant, Professional Services Consultant, Senior Support Engineer, and Customer Support Engineer. In these roles, they assisted customers with implementing and customizing Mimecast services, delivered training, acted as an escalation point, and troubleshooted complex issues.

Before joining Mimecast, Gaulke was an IT Operations Support Analyst at Bay Cove Human Services, where they provided support for computer and phone issues, managed users, and prepared devices for deployment. Christopher also worked as an IT Field Technician at M&H Consulting, LLC, providing technical support to small and medium-sized businesses.

Gaulke's earlier work experience includes serving as a Technical Support Representative at Cablevision.

Christopher Gaulke has attended Central Connecticut State University, where they studied Computer Electronics & Technology. Christopher also attended Brien McMahon High School. Additionally, Gaulke has studied Computer Network Systems at ITT Technical Institute.

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Timeline

  • Technical Customer Success Manager

    December, 2021 - present