James McKnight, MS

James McKnight, MS has a diverse work experience spanning over several years. James recently joined Avertium as a Customer Success Manager in September 2022. Prior to that, they worked at Appgate as a Customer Success Manager from October 2021 to August 2022.

In 2020, James was an Account Executive at Target Defense, where they excelled in negotiating terms and deal structures. James delivered sales presentations and consistently exceeded sales goals, earning recognition as a top performer.

From 2017 to 2020, James held the position of Team Lead - Enterprise Renewals - Inside Sales at Veritas Technologies LLC. James provided subject matter expertise on product offerings and competitor products, improving sales tactics and communication channels.

From 2013 to 2017, James worked as a Senior Program Manager (Sales/Recruitment) at Wiley, surpassing partnership recruitment growth goals and providing internal consulting to other program managers. James conducted consultative interviews and maintained a strong focus on client satisfaction.

Before that, James gained hospitality experience as an Assistant Bar Manager at Sandy Toes, where they implemented inventory management procedures and delivered exceptional customer service.

James began their career as a Work Study Student at the Office of Student Involvement and Leadership in 2010. James also served as a Resident Assistant at Rollins College in 2009.

Overall, James McKnight's work experience showcases their expertise in customer success, sales, team leadership, and program management, with a strong focus on achieving results and exceeding goals.

James McKnight has a Master's Degree in Cyber Security/Cyber Operations, which they obtained from Utica University in the years 2016 to 2018. Prior to that, they earned a Bachelor's Degree in Political Science and Government from Rollins College, where they attended from 2007 to 2011. In addition to their formal education, James McKnight has obtained several certifications, including "Time Management: Working from Home" from LinkedIn in April 2020, "CompTIA Security+ ce Certification" from CompTIA in June 2023, and "Certified Customer Success Manager (CCSM) Level 1" from SuccessHACKER in January 2023.