Shamoon Rasheed

Customer Service Centre Manager at Bank of Sydney Ltd

Shamoon Rasheed has extensive experience in customer service management and process improvement, currently serving as the Customer Service Centre Manager at Bank of Sydney since June 2021. Prior roles include Business Contact Centre Manager at Equifax, Process Improvement Analyst - Quality at Link Group, and Customer Service & Systems Lead at Transport for NSW. Additional experience encompasses institutional banking consultancy at Commonwealth Bank, senior management in customer experience at Faysal Bank Limited, and leadership in service policy at United Bank Limited - Pakistan. Early career highlights include serving as Team Leader for Citiphone Banking at Citibank N.A. Shamoon holds a Master of Business Administration in Marketing from the Pakistan Institute of Management.

Location

Sydney, Australia

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Bank of Sydney Ltd

Bank of Sydney (BOS) offers award winning Home Loan and Transaction Accounts. Our Services include Term Deposits, Foreign Exchange, Savings Accounts and more. We strive to develop and nurture our community by being a relationship bank that Australians can rely on.


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Headquarters

Sydney, Australia

Employees

201-500

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