Kathleen Van Hassel is an experienced professional with a strong background in customer service and management. Currently serving as the Customer Service Manager for BD Benelux since February 2016, Kathleen leads the customer service team to achieve key performance results and provide excellent service. Prior to this role, Kathleen was the Customer Care Teamleader for BD Benelux, focusing on guidance and leadership. Kathleen's experience also includes serving as the Coördinator Customer Service at E5 Mode NV, where responsibilities included coordinating customer service operations and managing social media, as well as serving as a Sales & Marketing Coördinator B2B. Earlier in Kathleen's career, roles included Assistent Marketing & Productmanager at Domo. Kathleen holds a Master's degree in Management and Communication from Hogeschool Gent and a Master's degree in Sportmanagement from Universiteit Gent.
July, 2019 - present
February, 2016