Vice President, Growth Operations

ABOUT ORCHESTRA

Orchestra is the first communications company built for the new media landscape. Since early 2022, it has grown into a network of eight strategic communications and marketing agencies including BerlinRosen, Brightmode, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, and Onward, with more than 600 storytellers and strategists from 12 cities across North America and Europe. The network of leading agency partners works with companies, organizations and business leaders across high-growth industries including consumer, climate and sustainability, education, healthcare, real estate and technology.

From leading technological innovators, to brand-builders and cause champions, we work with our clients and offer unparalleled expertise on how to craft a story-first, audience-focused approach to solve their most pressing challenges.

People of color, people with disabilities and women are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

ABOUT THIS ROLE

The 10+ person Growth team is responsible for shaping Orchestra’s new business and growth strategy, focusing on integrating capabilities across firms, driving new business outreach and providing expert counsel on how to shape business growth for new and current clients across Orchestra and Orchestra companies.

Orchestra is seeking a VP or SVP of Growth Operations to join our Growth team. This role will focus on developing new strategic systems and protocols to lift up the work of the Growth team. It will provide the foundation to scale the Growth function and center its strategic role as Orchestra continues to expand. The person best suited to this role will be a motivated self-starter, ideally with strong backgrounds in business development, systems-building and project management. This is an exciting role for a person looking to build a new approach and work at the center of strategic decision-making for a rapidly expanding company and its business development function. This person will report directly to the Head of Growth at Orchestra.

Please note that this role is not a sales job and is internal to the Orchestra network (not client facing).

Role location: This role is based in our New York, N.Y. office on a hybrid basis. Orchestra staff are in-office 3 days per week.

ACCOUNTABILITIES AND QUALIFICATIONS

As a VP/SVP of Growth Operations on the Growth team, you will…

• Develop, implement and train on systems, databases, process and protocols for new business across Orchestra and Orchestra companies and be a link between new business and marketing strategies
• Support the big picture business development strategy across Orchestra and Orchestra companies
• Lead multiple projects at once while engaging with many different people and personalities, coordinating between teams and firms, researching new projects, project-managing business development integrations and managing programs to support Growth team expansion and infrastructure
• Partner with all Orchestra companies on coordinated business development systems
• Collaborate closely with firm management teams to develop and inspire growing teams of strategists to be innovative and creative in our business development endeavors
• Directly manage and mentor staff, and provide overall strategic direction and feedback for their development and work (note, there is currently one direct report for this position)
• A little further down the line: shape and scale initiatives for client upsells, expansions and retention

Essential skills:

• 7-10+ years of professional experience in business development, ideally at a communications or marketing agency
• Excellent project management skills with the ability to prioritize work streams and track progress across multiple teams
• Expert multitasking skills with the ability to handle multiple projects at once, work quickly and meet deadlines in a fast-paced environment with high attention to detail 
• Experience in leading and mentoring a diverse team and a demonstrated ability to successfully motivate, manage and mentor teams to meet objectives
• Track record of successfully creating scalable processes and solutions
• In-depth experience with a variety of business development tools, systems and processes (ideally including having led the implementation of them) 

Preferred skills:

• Experience in client relations—whether it’s been in professional services, technology and innovation, political campaigns or more, we appreciate candidates from all professional backgrounds and are excited to incorporate your myriad of experiences into our work

Note: Interested in this role but it’s not quite the right match? Applicants who meet some but not all or exceed the above criteria are still encouraged to apply! We are eager to speak with candidates with diverse backgrounds and can assess role leveling on an individual basis. 

WORKING AT ORCHESTRA

Salary range (commensurate with experience and skills): 

• Vice President: $130,000-$170,000
• Senior Vice President: $170,000-$215,000

This role is eligible for end of year bonuses based on firm, team and individual performance.

Benefits:

• Medical, dental, and vision insurance for employees and dependents
• Pre-tax Health Savings Account Savings Plan (HSA-SP) or Flexible Spending Account (FSA)
• 401K with a 4% employer match and no vesting period
• Generous paid time off (PTO)
• 20 vacation days, 10 wellness days, 1 day for your birthday, collective PTO between Christmas and New Year’s Day, plus 11 holidays
• Pre-tax commuter benefits
• Mobile phone reimbursement for data and minutes
• Employer-funded life insurance
• Discounted annual bikeshare membership
• Corporate discounts through Tickets at Work

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