Paul Arulappan

Paul Arulappan is an experienced Customer Success Manager at Beroe Inc since November 2022, previously serving as a Senior Client Service Specialist with Gartner from August 2016 to December 2022, where responsibilities included managing a portfolio of 50 Enterprise accounts, achieving a 93% client retention rate, and mentoring new associates. Prior to Gartner, Paul worked as a Customer Relations Advisor at Tech Mahindra and as a Senior Technical Support Officer at Convergys, focusing on technical support and customer service. Paul holds a Bachelor's degree in Accounting and Business/Management from the University of Mumbai.