Austin Perry is an experienced professional in customer education and training, currently serving as the Director of Customer Education at Billtrust since August 2024. Prior roles include Manager and Team Lead of Partner Education at Alarm.com, where Austin developed technical training solutions based on employee feedback. Previous experience includes Training Manager at Targeted Victory, Program Manager at Leadership Center for Excellence/Leadership Arlington, and various positions at American University and Christopher Newport University, focusing on community leadership development, student success, and residential education. Austin also holds a B.A. in Sociology from Christopher Newport University, obtained in 2010.
August, 2024 - present