Saabirah Mohamed✨

Customer Success Specialist - EMEA at Bitwarden

Saabirah Mohamed has over 6 years of diverse work experience in the customer support industry. Their most recent job has been as a Customer Success Specialist in Bitwarden since April 2023. Saabirah has also worked in Publitas.com, OnceHub, Snapplify, Amazon, Nexxie Group, EzTix, and WNS Global Services. Their roles have included handling technical support, troubleshooting customer queries, providing exceptional customer support skills, resolving technical and product feature issues, and maintaining expert-level knowledge of the booking system and CRM solution. Saabirah has also contributed to creating and maintaining support processes and documents, testing products, analyzing and completing profiles, and managing top client accounts. Saabirah's dedication to delivering top-notch service has earned their a reputation as a go-to resource for clients seeking assistance.

Saabirah Mohamed completed their Matric education between the years 2008 and 2011 at Cape Town. No field of study was mentioned during this time. Later, in May 2015, they obtained a certification in Pastel Booking from Sage Pastel Accounting institution.

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