Carolyn Pollack

Carolyn Pollack is an experienced User Experience Research Manager at Bixal, where responsibilities include leading research on client projects and managing a team of senior-level UX researchers. Prior roles at Bixal encompassed Senior UX Researcher, focusing on impactful, data-driven customer experiences for federal agencies. Previous experience includes User Experience Researcher at Marketade, where services were provided to high-profile clients and mentorship was offered to junior researchers, as well as participation in a UX team at InHealthRVA, conducting user research to enhance patient experiences. Carolyn's background includes a career in education as a high school social studies teacher, complemented by a transition to UX design through General Assembly's immersive program. Educational qualifications include a Master's Degree in Secondary Education from Montclair State University and a Bachelor of Arts in Sociology from Rutgers University.