Rebecca McAdoo

Rebecca McAdoo is an experienced professional in customer success management, currently serving as Principal Customer Success Manager at Blackbaud since March 2020, where responsibilities include sharing best practices with independent K-12 schools to enhance business value through the four pillars of Customer Success: Adoption, Retention, Expansion, and Advocacy. Previously, Rebecca held the position of Senior Customer Success Manager at Blackbaud K-12 Solutions, starting in January 2015, and also worked as an Account Manager at WhippleHill Communications since January 2006, providing consultancy on website utilization and updates. Further back, Rebecca served as Director of Residence Life at Saint Anselm College from July 1995 to July 2005. Rebecca earned a Bachelor of Arts degree in English from Saint Anselm College between 1984 and 1988.