Krystle Smart-Dessimus Pmp, Shrm-Cp, Clssgb, Csm, Cpxp

Krystle Smart-Dessimus, PMP, SHRM-CP, CLSSGB, CSM, CPXP, has a diverse work experience in various leadership and project management roles. Krystle has worked as an Associate Director at Blue Cross Blue Shield of Massachusetts, where they led projects and cross-functional teams, designed customer journey maps, and contributed to long-term planning. Prior to that, they served as a Business Partner at Adventist HealthCare, where they facilitated education programs, improved patient experience scores, and coached leaders. Krystle also worked at Target as a Project Manager and Service and Engagement Executive, where they revolutionized customer experience, led business growth, and developed executive leaders. Krystle has experience in talent strategies, leadership development, and diversity and inclusion as a Human Resource and Research Manager at Sylvain Consulting, Inc. Additionally, they have worked as a Graphic Advertising and Programs Coordinator at Palm Beach State College.

Krystle Smart-Dessimus, PMP, SHRM-CP, CLSSGB, CSM, CPXP, completed their Bachelor's degree in Psychology from the University of Maryland College Park between the years 2013 and 2016. Prior to that, they pursued Paralegal Studies at Montgomery College from 2010 to 2012. Krystle also attended Florida State University from 2006 to 2008, although it is not specified whether they obtained a degree during that time. Krystle later returned to Florida State University to study Psychology, although the years of enrollment are not provided.

In addition to their education, Krystle has obtained several certifications. Krystle attained the Project Management Professional (PMP) certification from the Project Management Institute in July 2023. Krystle also earned the Lean Six Sigma Green Belt (ICGB) certification from Adventist HealthCare Operational Excellence in February 2022. Furthermore, Krystle obtained the Advanced Certified ScrumMaster (A-CSM) certification from Scrum Alliance in November 2021 and the Certified Patient Experience certification from the Patient Experience Institute in the same month and year. Although the obtained months and years are not specified, Krystle also holds the Coaching certification from Corentus, Inc., and the SHRM - Certified Professional (SHRM-CP) certification from SHRM.