Geoff Gairrett Mcm Bmp Jmt

Geoff Gairrett has a diverse work experience with various companies. Geoff started their career as a Consumer Market Sales Representative at Sprint in 2001. Geoff then worked as a Consumer Solutions Representative at Sprint from 2003 to 2006, where they received multiple sales awards and tested software for cross-application implementation. Geoff also worked at EMBARQ as a Trainer from 2006 to 2007, where they trained call center representatives and led a survey project.

In 2007, Geoff joined CenturyLink as an Outbound Center Supervisor and later took on additional roles such as Inbound Center Manager, Inbound Center Supervisor, and Manager of Retention Sales & Care. During their time at CenturyLink, they had responsibilities for call center operations, employee management, and achieving key performance indicators.

In 2014, Geoff joined UnitedHealth Group as a Customer Service Sr. Business Manager, overseeing customer service operations for consumer-driven health benefit plans. Geoff provided leadership for a range of accounts and managed various aspects including telecommuting, emergency management, and employee engagement.

Geoff's most recent position was as the Director of Customer Service at Blue Cross NC, starting in 2015. Unfortunately, no specific role details or end date were provided for this position.

Geoff Gairrett MCM, BMP, JMT, CSM has a strong educational background and diverse range of certifications. Geoff attained their Master of Science in Business Administration and Strategic Leadership from Amberton University from 2010 to 2012. Prior to that, they completed their Master of Christian Ministry in Music at Southern Baptist School from 1995 to 1996. Geoff Gairrett also holds a Bachelor of Science in Music from William Jewell College achieved between 1988 and 1991 after graduating from Moberly Senior High School with a General degree in College Prep in 1988.

In addition to their formal education, Geoff Gairrett has obtained several certifications to enhance their skill set. Geoff is a Certified ScrumMaster (CSM) certified by the Scrum Alliance in September 2019. In the same month, they also obtained an Executive Director Certification from the John Maxwell Team. Furthermore, Geoff Gairrett acquired the DISC Behavioral Analysis Trainer certification from the John Maxwell Team in February 2019.

Geoff'sdedication to professional development is evident through their completion of the Executive Development program at Kellogg School of Management, Northwestern University, in December 2017. In October 2016, Geoff Gairrett completed a course on Call Center Leadership/Management provided by BenchmarkPortal. Additionally, they participated in the Embedding Strategic Excellence: Executive Track offered by Columbia Business School in July 2016. Prior to that, they attended the Ownership Spirit program conducted by Quma Learning in February 2014.

Geoff Gairrett's commitment to continuous learning is further highlighted by their completion of the Active Shooter Preparedness course offered by FEMA Emergency Management Institute. While some of their certifications do not specify the institution or the dates of completion, they have expressed interest and additional qualifications in various areas such as Leadership Coaching, Management, Sales, and Communications Competencies.

Geoff Gairrett MCM, BMP, JMT, CSM has an impressive blend of academic achievements and professional certifications that underpin their expertise in business administration, strategic leadership, music, and various other areas.