Perisha Threatts, CSM, currently serves as an IT Project Manager/Scrum Master at Blue Cross and Blue Shield of Minnesota, leading initiatives such as Salesforce Integration to streamline the Commissions Workflow team's processes. Prior experience includes working as an IT Portfolio Coordinator at Cigna Healthcare, where project coordination efforts enhanced communication and visibility while achieving a cost reduction of 10%. Before that, Perisha held the position of Regional Account Manager at ELEVATED DENTAL, focusing on recruitment and mentoring for dental auxiliaries, as well as developing customer retention strategies that significantly increased repeat business and customer satisfaction. Perisha's education includes an Associate of Science in Dental Hygiene from Carl Sandburg College and a Bachelor of Arts in Interdisciplinary Studies from Chadron State College.
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