Pierre-R Dubuisson

Senior Director, Customer Experience & Process Excellence at Blue Stream Fiber

Pierre-R Dubuisson has a diverse work experience in various leadership roles. Pierre-R most recently served as the Senior Director of Customer Experience & Process Excellence at Blue Stream Fiber, where they were responsible for driving process re-design and improvements to enhance overall customer experience. Prior to that, they worked as the Senior Director of Global Shared Services, Call Center Technologies/Operations, and Sales Operations at Generate Life Sciences. Pierre-R also held the position of Senior Director of Global Operations, Technology, and Client Services at ACAMS, where they led operations, technology, and client services. Pierre-R has experience in strategy and business development as the Director of Strategy and Business Development at 3Cinteractive. Earlier in their career, they worked at GardaWorld Cash Services and Arise Virtual Solutions Inc. in various managerial roles, including Director of Client Strategy & Operations and Director of Operations, Marketing, and Analytics. Furthermore, they held the position of Operations Executive at Macy's, where they oversaw planning, logistics, and fulfillment/inventory management. Overall, Pierre-R Dubuisson has demonstrated expertise in driving operational improvements, leading teams, and delivering exceptional customer experiences across multiple industries.

Pierre-R Dubuisson has an MBA in General Management and Marketing from Northwestern University - Kellogg School of Management. Pierre-R also holds a BBA in International Business & Trade from Florida Atlantic University. In addition, they have obtained additional certifications such as the Executive Career Acceleration Program (ECAP) from Korn/Ferry International and a Six Sigma Black Belt from Key Performance/Florida Atlantic University.

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Previous companies

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Timeline

  • Senior Director, Customer Experience & Process Excellence

    March, 2023 - present

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