Brian Nesuda

Tier 2 Support Engineer at BlueJeans

Brian Nesuda has a diverse work experience spanning from 1998 to the present. Brian started their career at SabeRex, where they worked as a Product Supervisor overseeing the work of technical staff. Brian then moved on to Cypress Industries, where they served as an IT Manager and Operations Manager, responsible for IT-related issues, manufacturing, and logistics operations. Brian then joined Integral Care-Austin, TX as a Telecommunications | Network Administrator, where they managed the enterprise voice systems and network hardware. Brian later worked at ShoreTel as a Tier 2 Escalation Engineer, providing support and resolving escalated issues. Brian then joined Mitel as a Tier 3 Escalation Engineer, where they wore multiple hats, interacting with cross-functional teams to design and implement solutions for maintaining business operations. Brian'smost recent position was at BlueJeans Network, where they worked as a Tier 2 Support Engineer. Throughout their career, Brian has demonstrated their expertise in troubleshooting, scripting, network administration, and providing support for various products and systems.

Brian Nesuda holds a Bachelor of Business Administration (BBA) degree in Entrepreneurial Management from The University of North Texas. Brian obtained this degree, but the specific start and end years are not provided. In addition to their formal education, Brian has also obtained a certification in Wireshark: VoIP from LinkedIn in October 2019.

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Timeline

  • Tier 2 Support Engineer

    2019 - present