Celeste Joy Linsangan

Celeste Joy Linsangan currently serves as the Head of Customer Experience at AIA Philippines and has held a similar position at BPI-Philam Life Assurance Corp. since January 2015, focusing on customer engagement and satisfaction. Linsangan has a background in customer strategy and research from positions at Sun Life Financial and AXA Philippines, where analysis and insights contributed to customer management strategies. Additionally, experience as a Market Development Specialist at Insular Life Assurance Co., Ltd. involved developing markets through strategic partnerships. Linsangan's career began as a Marketing Assistant at Citi. Educational qualifications include a BA in Broadcast Communication from the University of the Philippines and further studies in Professional Events Management at De La Salle University.