Gonçalo Fernandes

Gonçalo Fernandes is an accomplished professional with extensive experience in operations, customer experience, and business development. Currently serving as Partner and COO at Brasil Paralelo since November 2021, Gonçalo oversees technology, product management, customer success, and online payments, leading a team of over 70 professionals. Prior roles include Director of Digital Customer Experience and Business Development at Indigo, where Gonçalo drove digital transformation and process digitization initiatives in Brazil and Argentina, and Head of New Business Development at Syngenta, where significant e-commerce and financial innovations were launched. Academic credentials include an MBA from IESE Business School and an Executive Education Program in Marketing & Sales Excellence from INSEAD, alongside a Master of Engineering in Aeronautical Engineering from Imperial College London.