AN

Anthony N.

Tier 2 Support Specialist at Bright

Anthony N. has work experience in various companies and roles.

Starting in 2016, Anthony worked as a Sales Assistant at schuh until February 2017.

In February 2017, Anthony joined Penneys as a Sales Assistant, where they focused on providing excellent sales service and maintaining store condition and visual merchandising standards. Anthony stayed with Penneys until October 2017.

From October 2017 to February 2018, Anthony worked as a Sales Representative at JD Sports Fashion. During this time, their responsibilities included managing a large team, reporting income, and keeping the shop and displays clean.

In February 2018, Anthony was promoted to Store Supervisor at JD Sports Fashion and held this role until December 2018.

From December 2018 to July 2019, Anthony served as a Store Manager at JD Sports Fashion. In this position, they managed a large team in a busy retail environment, focused on satisfying customer needs and increasing profits and conversion rates.

Anthony then transitioned to Sysnet Global Solutions, starting in July 2019. Anthony initially worked as a PCIDSS Contact Centre Associate until August 2020 and later became a Senior PCIDSS Contact Centre Associate until August 2021. At Sysnet Global Solutions, Anthony advised merchants on PCI DSS compliance, handled inbound and outbound calls, and installed Sysnet Protect Application to merchant devices.

Currently, Anthony works as a Software Support Executive at Bright, starting in August 2021. In this role, they handle customer queries and issues through various channels, such as phone and email.

Anthony N. attended St. Johns College, Ballyfermot from 2012 to 2018, where they received their Leaving Certificate. Afterward, they enrolled in UCD Professional Academy, where they pursued a Diploma of Education in the field of Payroll and Bookkeeping. The specific start and end years for their education at UCD Professional Academy were not provided.

Links

Timeline

  • Tier 2 Support Specialist

    July 1, 2023 - present

  • Software support adviser

    March, 2022

  • Software Support Executive

    August 1, 2021