Laurent Rousseau is a Product Manager and Product Owner at IAG GBS, specializing in digital solutions for British Airways since July 2023. Previously, Laurent held multiple roles at Amadeus from November 2013 to May 2023, including Senior Product Manager for the Airport and Airline Baggage Portfolio and Product Manager for the Departure Control System. Key achievements include successfully launching product modules, transforming a major customer relationship, and organizing user group conferences. Laurent also has experience as a Business Analyst and Agile Scrum Master, contributing to innovative projects at Amadeus, Groupe ADP, and École Polytechnique de Montréal. Educational qualifications comprise a Master's in System Engineering and a Master's in Innovation Strategy from Institut national des Sciences appliquées de Toulouse and Toulouse School of Management, respectively, along with a certification in Brand and Product Management from Imperial College Business School.