Johan Raak

Johan Raak has a strong background in customer success and account management. Johan is currently serving as the VP of Customer Success at byrd, a position they have held since December 2021. Prior to that, Johan worked at Quinyx as a Customer Success Director from June 2019 to December 2021. Johan also held the role of Manager, Customer Success at Mimecast from June 2018 to June 2019.

Before focusing on customer success, Johan gained extensive experience at Gartner, where they held various managerial roles. From December 2016 to June 2018, they served as the Manager GTP Client Services for Northern Europe & APAC, leading a team and working closely with sales and service management. Prior to that, they were a Senior Client Partner at Gartner from May 2011 to November 2016, delivering value to large corporate clients in the IT organizations.

Earlier in their career, Johan worked as an Account Manager at AFEX London from May 2009 to February 2011 and as a Sales Manager at Superfund Asset Management from September 2008 to March 2009. Johan started their career as an Investment Adviser at Acta Kapitalforvaltning, where they worked from August 2003 to August 2008.

Overall, Johan Raak has built a successful career in customer success, account management, and leadership roles within various organizations.

Johan Raak attended Linköping University from 1997 to 2002. The specific degree and field of study are unknown based on the provided information. In terms of certifications, Johan Raak obtained the Scotwork Advancing Negotiation Skills certification. However, the specific month and year of obtaining this certification are not mentioned.