Amy Zimmerman

Customer Service Manager at Bytemark

Amy Zimmerman's work experience includes a variety of roles in customer service management and client relationship management.

From 2021 to the present, they have been working at Bytemark as a Customer Service Manager, where they are responsible for managing customer relationships. Prior to this, from 2021 to 2023, they held the position of Client Relationship Manager at Bytemark.

Before joining Bytemark, Amy worked at Exela Technologies from 2020 to 2021 as a Client Relationship Manager, where they managed client relationships with insurance and financial print and mail clients.

From 2017 to 2020, Amy worked at Gila - A Navient Company. Amy started as a Client Service Account Executive, where they owned the business relationship with top tier court clients. Amy then transitioned to the role of Senior Client Service Supervisor, where they supervised a team and focused on client satisfaction and retention.

Amy's earlier work experience includes a role as an Office Manager at Zimmerman Construction from 2017 to 2018. Amy also worked at Brandmuscle from 1999 to 2017, where they held the position of Senior Client Service Manager. In this role, they managed nationwide and global Channel Marketing programs and mentored and developed entry-level employees into management positions.

Amy Zimmerman attended Blinn College from 1992 to 1993, where they studied Business Administration and Management, General. After that, in 1993, they also attended Central Texas College for Business Administration and Management, General.

Links

Previous companies

Exela Technologies logo
Brandmuscle logo

Timeline

  • Customer Service Manager

    March, 2023 - present

  • Client Relationship Manager

    June, 2021