Sherri Owens has extensive experience in customer service and account management, currently serving as a Student Account Representative at Career Education Corporation since June 2017. In this role, Sherri handles high volume calls from students with outstanding balances, initiates outbound calls regarding default balances, negotiates payment arrangements, and manages account activities using Campus Vue and Workflow systems. Prior to this position, Sherri worked as an Inbound Customer Service Representative at Harris & Harris, a Transportation Specialist at First Transit, a Mortgage Specialist at HSBC, and a Fraud Investigator at Saks Trading Inc. Sherri holds a Bachelor of Science in Business Administration and Management from National Louis University and an Associate's degree in Criminal Justice and Corrections from Triton College.
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