Adrienne Visher

Director, Customer Success at Catalina

Adrienne Visher has a diverse work experience spanning over 18 years. Adrienne started their career as a Store Management Intern at Dillard's in 2003, where they gained experience in markdowns, merchandising, and store inventory. Adrienne then worked as an Account Manager at ECRM, where they worked closely with vendors and buyers to prepare for conferences and ensure client satisfaction.

In 2005, Adrienne joined JoAnn Fabric and Craft Stores as a Merchandise Space Planner. In this role, they created merchandising plans and documents for stores nationwide, focusing on increasing sales while following Jo-Ann's Guest First principles.

In 2008, Adrienne joined Catalina USA, where they held various roles over the years. Adrienne started as a Client Service Executive, acting as a program design consultant and subject matter expert for manufacturing clients. Adrienne then moved on to become a Media Consultant, where they managed print rates and ensured flawless execution of manufacturer programs. Adrienne later took on the role of Media Consultant Team Lead, overseeing a regional group of accounts and providing support and consultation to sales teams. Prior to their current position, Adrienne served as a Sr. Account Manager, where they partnered with the sales organization to build marketing program estimates and execute media campaigns.

In their most recent role at Catalina, Adrienne is the Director of Media Operations, leading a multi-national team and collaborating with internal and external clients to deliver successful omni-channel media campaigns. Additionally, they currently serve as the Director of Customer Success, where they utilize their extensive understanding of client objectives to drive and measure sales lift for leading CPG retailers and brands.

Adrienne's work experience showcases their expertise in customer success, media operations, business consulting, account management, and team leadership.

Adrienne Visher obtained their Bachelor of Science degree in Fashion Merchandising from Kent State University between 2000 and 2003. Adrienne also holds a certification in Six Sigma Green Belt from Villanova University, acquired in 2015.

Links

Previous companies

Dillard's logo

Timeline

  • Director, Customer Success

    July, 2021 - present

  • Director, Media Operations

    April, 2018

  • Business Consultant

    July, 2016

  • Sr. Account Manager - Campaign

    June, 2015

  • Media Consultant - Team Lead

    August, 2012

  • Media Consultant

    June, 2010

  • Client Service Executive

    September, 2008

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