Caitlin Michie

Caitlin Michie currently serves as the Director of Revenue Operations at Caylent since January 2023. Previously, Caitlin held several positions at SHI International Corp., including Account and Revenue Operations Director, where responsibilities included leading the RevOps team to collaborate with key stakeholders, optimize territory alignment, and enhance internal processes. Notable projects involved integrating 3rd party firmographic data into CRM systems, optimizing forecasting processes, and analyzing seller productivity. Earlier roles include Sales Operations Manager for Data and Systems and Sales Operations Manager for Systems & Headcount, focusing on PowerBI data visualizations and onboarding process improvements. Caitlin's career began as an Inside Sales Account Manager, managing mid-size accounts, and includes experience as a Freelance Virtual Assistant. Caitlin holds a Bachelor's degree from Vanderbilt University and attended The University of Texas at Austin.