Parth Mistry

Parth Mistry currently works at Cellulant as the Customer Value & Experience Manager. In this role, Parth has been instrumental in implementing various customer success initiatives such as introducing GRR, NRR & Customer Health Score, drafting a Customer Success playbook, and conducting CSAT surveys to improve overall customer satisfaction. With a background in data science and engineering, Parth has also been involved in automation initiatives and enhancing the customer experience through technology at previous companies like Haptik and Supr Daily. Awarded as an All-Star in 2021, Parth's dedication to customer success and continuous improvement has been recognized throughout their career.