Jennifer Rankins

Escalation Technical Support Engineer at ChargePoint

Jennifer Rankins is a skilled Technical Support Engineer with experience in managing escalated customer issues and troubleshooting hardware and software problems related to charging stations. Having worked in various roles at different companies, Jennifer has shown proficiency in providing effective technical support to customers, leading and supervising teams, and efficiently scheduling surgical procedures and medical appointments. Jennifer's educational background includes an Associate's Degree in Computer & Information Science from Northeast State Community College.

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Previous companies

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Timeline

  • Escalation Technical Support Engineer

    June 1, 2023 - present

  • Technical Support Engineer

    January, 2022