Micheal Ross

Michael Ross has a diverse work experience spanning over several years. Micheal is currently working as a Software Support Analyst at CINC Systems since May 2023. Prior to this, they worked as a Support Team Lead at Randstad USA from February 2022 to June 2023. Before that, Michael was a Level 2 Field Service Technician at DigitalOneTechnology, where they were responsible for wireless refresh, router/server maintenance, and upgrades from September 2021 to February 2022.

In their earlier career, Michael held various roles, including Fresh Cap Associate at Walmart from September 2019 to November 2021, Front Desk Staff at Planet Fitness from February 2019 to October 2019, Management Systems Coordinator and Production Control Planner at Electric Boat from June 2015 to July 2017, Master Technician at Simply Mac - Apple Specialist from November 2014 to May 2015, Help Desk Analyst at CompuCom from October 2013 to November 2014, IT Technician at Pfizer (CompuCom) from 2013 to 2014, and Sheetmetal worker at Electric Boat from February 2013 to September 2013.

Overall, Michael has gained extensive experience in software support, team leadership, field service, customer service, production planning, and technical troubleshooting throughout their career.

Michael Ross obtained a Diploma in Information Technology from Ridley-Lowell Business & Technical Institute in the period from 2012 to 2013. Following this, they pursued a Bachelor of Science (B.S.) degree in Information Technology at Sanford-Brown Institute-Tampa, completing it from 2014 to 2017. Prior to their higher education, Michael acquired a Diploma from New London High School in 2000, specializing in High School/Secondary Diplomas and Certificates. Currently, they are enrolled at Strayer University, where they are expected to receive a Bachelor of Arts (BA) in Computer and Information Sciences and Support Services between 2021 and 2024.