Eduardo Lacerda

Eduardo Lacerda has a diverse work experience spanning various industries and roles. Eduardo most recently worked at Cloudbeds as a Customer Success Manager, where they guided clients in building their business platforms and coached them on utilizing available tools. Prior to that, they were an Onboarding Coach at Cloudbeds, assisting clients in transitioning to full production while monitoring their performance.

Before joining Cloudbeds, Eduardo worked at Booking.com as a Partner Specialist, providing technical support and commercial guidance to accommodation hosts and hoteliers. Eduardo also worked closely with internal stakeholders to improve processes and achieve results.

Earlier in their career, Eduardo was a Subtitling Coordinator at HBO Latin America, overseeing the quality of subtitles for movies, documentaries, and series. Eduardo also worked at MotionPoint as a Translation Account Manager, responsible for coordinating and ensuring the high-quality translation of clients' websites.

Eduardo also has experience in education, having worked as an English Pronunciation Tutor at Ohio University and as a Portuguese Language Instructor at Ohio University and Senac. Eduardo has also worked as an Adult Literacy Teacher, helping adults learn to read and write.

Additionally, Eduardo has previous experience as a Technical Translator for the U.S. Army and as a Systems Administrator at Hewlett-Packard (EDS), where they maintained and operated corporate computer systems and networks.

Throughout their career, Eduardo has demonstrated a strong ability to collaborate with various stakeholders, provide support and assistance, and deliver high-quality results.

Eduardo Lacerda has a diverse education history. Eduardo earned a Bachelor of Arts degree in Geography and Cartography from USP - Universidade de São Paulo, where they studied from 1994 to 2000. In addition to their undergraduate degree, Eduardo pursued higher education at Ohio University. Eduardo completed a Master of Arts in Political Science, focusing on International Relations and Affairs, in 2011. Subsequently, Eduardo pursued another Master of Arts degree, this time in Latin American Studies, which they completed in 2012.

Eduardo also holds several additional certifications, including "Diversity, Inclusion, and Belonging," "Enhancing Your Productivity," "Mastering Common Interview Questions," "Teamwork Foundations," "Improve Your Organizational Skills," "Staying Positive and Productive during Uncertainty," "Time Management Fundamentals," "Become a Successful Remote Worker," "Leadership Foundations," "Learn some Simple Strategies from Game Theory!", and "Visual Communication for Business: The Marketer's Secret Weapon." These certifications were obtained from LinkedIn and Udemy between 2020 and 2023. Furthermore, Eduardo obtained a TEFL (Teaching English as a Foreign Language) certification from Ohio University in an unspecified year.