Richard Burns

Richard Burns has extensive work experience in various roles within the marketing and customer experience sectors. Richard most recently served as the Managing Director at CommSec since September 2018. Prior to that, they worked as the General Manager of Customer Experience & Technology at Aussie from February 2015 to August 2018. Richard also held several roles at CommSec, including General Manager of Customer Experience and Head of Strategy from 2010 to 2015. Before that, they worked as the Head of Marketing at CommSec from December 2006 to February 2009. Richard's earlier experience includes leadership roles at E*TRADE Australia and McKechnie Consumer Products. Richard started their career as a Product Manager at Kelray Australia in 1993.

Richard Burns attended Carlingford High School from 1984 to 1989. Richard then went on to complete a Bachelor of Commerce (B.Com.) degree in Finance and Marketing at the University of New South Wales (UNSW) from 1990 to 1992.