Farida Adel

Customer Experience Associate at Convertedin

Farida Adel has several years of experience in customer service and communications. Farida currently works at Convertedin as a Customer Experience Associate, where they communicate with customers through various channels, resolves inquiries and complaints, and escalates issues to relevant teams. Farida previously worked at Hit Creative Communication as an Account Executive, where they likely managed client accounts. Prior to that, they had a role as a Reporter Trainee at DMC TV, suggesting a background in journalism and media.

Farida Adel attended the Arab Academy for Science, Technology and Maritime Transport from 2016 to 2022. During this time, they pursued a Bachelor's degree in Language and Communication.

Links


Timeline

  • Customer Experience Associate

    July, 2023 - present