Cosmote e-Value, member of ΟΤΕ Group, is an integrated Contact Center that offers innovative Customer Relationship & Experience Management and Business Process Outsourcing services, being capable of fully undertaking the end-to-end design-to-implementation process for its customer’s strategies and operations. 

We have been providing integrated solutions for nearly 20 years, while in 2014 e-value International in Romania was established. With 6,500 qualified individuals, facilities in both Greece and Romania and advanced technological infrastructure, a broad range of customer services are provided, aiming to create unique customer experiences, on a 24-hour basis, 365 days over the year. 

At Cosmote e-Value, we have the customer at the center of every decision, aiming at continuously optimizing customer experiences. We offer solutions that help brands connect with their customers, building relationships of trust, through every channel of communication. 

We add value to every interaction, with every customer, every day.

Call Center

Cosmote e-Value

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Elisavet Tasiou

Mari Mantaka

Eugenia Sfyri

Eirini Kakogianni

Dimitris Gotzaridis

The Human Resources team at Cosmote e-Value focuses on managing and optimizing our workforce to ensure a productive and positive working environment. This includes recruiting and onboarding new employees, developing training programs, administering benefits, ensuring compliance with labor laws, and supporting overall staff well-being. They play a critical role in driving employee engagement and sustaining a culture aligned with the company's focus on exceptional customer service and experience.

Human Resources

Business Analysis & Development

Corporate Communications and Business Support

Operations Team

Human Resources

About

Team members

Other teams at Cosmote e-Value

Business Analysis & Development

Corporate Communications and Business Support

Operations Team