Fernando Vázquez Carreón

Fernando Vázquez Carreón has accumulated a diverse range of work experience throughout their career. Starting in 2016, they worked as a Technician at the laboratory of supercomputing and parallel visualization. In 2017, they became an Analyst at Teleperformance while also serving as an Intern at Universidad Autónoma Metropolitana. In 2018, they joined CompuCom as a Technician of technology services. The following year, they became a Senior Customer Support Analyst and Fraud Consultant at DiDi. In 2020, Fernando joined Zurich Insurance Company Ltd as a Coordinator of processes and operation. Fernando then moved to Sutherland in 2021 as a Manager of Customer Success. In 2022, they transitioned to Cobre, initially as a CX & Data Analyst, then as a CX Data & BPO Lead, and finally as a Customer Experience Vendor Manager. Currently, they are working at AvaFin as a Loan Administration & Customer Service Manager.

From 2016 to 2021, Fernando Vázquez Carreón studied at the Universidad Autónoma Metropolitana, where they completed a Tecnicatura degree in Sistemas de información de gestión, with a focus on general studies.