Valerio Zucca

Chief Customer Delight Officer at Credimi

Valerio Zucca has worked in a variety of roles in the past five years. In 2020, they began working at Credimi as the Chief Customer Delight Officer and CRM Manager. From 2016 to 2020, they worked at Sky Italia as the Communication & Web Senior Specialist B2B, OTT Customer Base Specialist, OTT Customer Base Management Support - NOW TV, and OTT Marketing & Customer Management Intern - NOW TV. In 2015, they were a Digital Marketing Intern at Banca Mediolanum.

Valerio Zucca has an extensive education history. From 2008 to 2013, they attended Università Bocconi and earned an Economia Aziendale e Management degree in the field of CLEAM. In 2011, they studied Management of Fashion Companies at Simon Fraser University. Valerio then returned to Università Bocconi and earned an Msc in Marketing Management in 2015. Valerio also has numerous certifications, including a Corso Leadership e Gestione dei collaboratori from Il Sole 24 Ore in 2021, Talkdesk Admins Certification, Talkdesk Agents Certification, and Talkdesk Supervisors Certification from Talkdesk in 2020, Hackathon Allianz NOW from Allianz in 2017, Crescere in Digitale - Opportunità dell'economia digitale per le imprese from Google in 2015, Diplome de francais professionnel B1 from Institut français in 2014, Business English Certificate Vantage B2 from British Council in 2014, First Certificate in English from British Council in 2010, and European Computer Driving License from Associazione Italiana per l'Informatica ed il Calcolo Automatico in 2009.

Links

Timeline

  • Chief Customer Delight Officer

    April, 2021 - present

  • CRM Manager

    March, 2020