Damone Higgins

IT Support Specialist at Customer Direct

Damone Higgins has a diverse work experience across multiple roles and industries. Starting in 2018, they worked as a Sales Staff at Christian Brothers High School, where they were responsible for sales and marketing of school merchandise. In addition, they also served as an IT Support Specialist at the school, providing technical support for hardware and software and assisting in day-to-day operations.

In 2021, Damone joined Chick-fil-A Restaurants as a Customer Service Staff, where they successfully completed everyday tasks, worked with management to assist fellow staff members, and provided leadership to complete tasks and improve processes.

Currently, they are working at Customer Direct as an IT Support Specialist, where they offer technical support for network side assistance, resolves software and hardware issues, and assists fellow technicians in troubleshooting. Damone has also gained experience in dispatching and processing claims.

Throughout their work experience, Damone has demonstrated a strong work ethic, excellent problem-solving skills, and the ability to work effectively as part of a team.

Damone Higgins attended Christian Brothers High School in Memphis from 2016 to 2020. During that time, they were a junior in high school and focused their studies on IT Support Specialist - Computers.

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