Jp Valery

Success Team Manager, Mid-Market at Customer.io

Jp Valery has a diverse and extensive work experience in various roles and industries. Jp started their career in 2014 as an Assistant Brand Manager at Point Zero/DB5 Inc. During this role, they focused on developing and implementing social media strategies.

In 2015, Jp Valery co-founded Drones Nation and served as the Director, managing technical aspects and the overall strategy of the project. Jp also handled tasks such as social media management, content marketing, and SEO.

In 2013, they co-founded VYSUΔL.ORG, where they managed technical aspects, formulated global strategies, and oversaw a team of people across two continents. Jp also managed partnerships, ad budgets, and engaged in growth hacking and content marketing.

From 2014 to 2017, Jp Valery worked at Gameloft as a Community Manager and later as a Product Marketing Manager. Jp was responsible for managing various IPs, maintaining a strong online presence, and executing marketing strategies on a global scale.

From 2017 to 2018, Jp Valery served as a Community Manager at RobotShop, where they developed strategies for community reactivation and growth.

In 2018, they joined LANDR Audio Inc. as a Customer Success Specialist and later became a Customer Success Manager and Growth Architect. In these roles, they focused on customer success and growth strategies, including multi-variate experiments and optimization.

From 2020 to 2021, Jp Valery worked at Local Logic as the Growth Operations Manager. Jp led the Growth Operations team and was responsible for designing and building infrastructure to support internal and external stakeholders.

In 2020, they joined Revenue Collective as an Associate, and later became an Associate Chapter Head in 2021. Jp'sresponsibilities included supporting the organization's chapters and contributing to its overall growth.

Finally, since 2021, Jp Valery has been working at Customer.io as a Customer Success Manager, Customer Success Team Lead, and currently as a Success Team Manager for the Mid-Market segment.

Throughout their career, Jp Valery has demonstrated expertise in various areas, including community management, marketing, customer success, growth strategies, and team management.

Jp Valery's education history begins in 2009 when they attended the Centre International de Valbonne for economics. From 2011 to 2014, they pursued a Master of Science (MSc) degree in Marketing/Marketing Management, General at KEDGE Business School.

In addition to their formal education, Jp Valery has obtained several certifications. In February 2018, they completed the "Dynamic Personalization with Liquid" course at Braze (formerly Appboy). In April 2018, they received certification in "Business Fundamentals" from Shopify. Jp Valery also obtained the "Pilot Certificate (Small Remotely Piloted Aircraft System (RPAS))" from Transport Canada - Transports Canada in January 2019. The same month, they completed the "FORMATION DES TÉLÉPILOTES D’AÉRONEFS CIVILS CIRCULANT SANS PERSONNE A BORD UTILISÉS A DES FINS DE LOISIR" training provided by Direction Generale de l'Aviation Civile. In September 2020, they became a "Certified Incident Responder" through PagerDuty. In July 2021, they completed the "Revenue Growth Architecture School" course offered by Winning by Design. Most recently, in August 2022, Jp Valery attended the "Chief Customer Officer School (CCO School)" at Pavilion.

Overall, Jp Valery's education and certifications demonstrate a diverse background in marketing, economics, aviation, and customer service.

Links

Timeline

  • Success Team Manager, Mid-Market

    June 1, 2023 - present

  • Customer Success Team Lead

    January, 2022

  • Customer Success Manager

    April, 2021