Katarzyna (Kasia) S.

Kasia S. has a diverse work experience in the field of customer success and account management. Kasia currently works as a Customer Success Manager at Customer.io since June 2022. Prior to this, they were an Engagement & Delivery Manager at Future Processing from June 2021 to May 2022, where they helped clients shape their ideas, develop strategies, and successfully launch their products. Kasia also worked as an Account Manager at Netguru from May 2020 to February 2021, where they provided consulting services in product development and design. Before that, they served as an Associate Market Manager at Expedia Group from May 2015 to April 2020, managing travel products and services for leisure and corporate travelers. Their earlier experience includes working as a Customer Business Analyst at Sabre Corporation from June 2013 to May 2015, where they focused on understanding customer needs, suggesting improvements, and capturing business opportunities.

Kasia S. has a diverse education history that spans multiple fields and institutions. In 2008, they began their undergraduate studies at Uniwersytet Ekonomiczny w Krakowie, where they pursued a Bachelor of Management degree with a focus on Marketing. Kasia successfully completed their bachelor's degree in 2011.

Following their undergraduate studies, Kasia S. continued their education at Uniwersytet Ekonomiczny w Krakowie and obtained a Master of Tourism, Hospitality Management degree in 2013. This program specialized in the field of Tourism.

In 2016, Kasia S. enrolled at Cornell University to further expand their knowledge in the field of marketing. Kasia pursued a program in New Media Marketing and completed it in 2017.

Seeking to enhance their skills in product management, Kasia S. attended Product School from 2021 to 2022. There, they engaged in a program focused on Product Management.

Recently, in 2023, Kasia S. attended the University of Cambridge for a short-term program in Creativity, Problem Solving, and Design Thinking. Although no degree was specified, this program likely provided their with valuable knowledge and skills in the specified fields.

In addition to their formal education, Kasia S. obtained several certifications to further strengthen their skills. In March 2022, they earned the Certified Product Manager (CPM) certification from Product School. Kasia also completed a Design Thinking certification from LinkedIn Learning in December 2021. Moreover, in March 2023, Kasia S. completed the Creativity, Problem Solving, and Design Thinking program offered by University of Cambridge Online.

Overall, Kasia S. has pursued a range of educational opportunities in marketing, tourism, and product management, with a recent focus on creativity, problem solving, and design thinking.