Mike Douglass

Mike Douglass has a strong and extensive background in the travel and technology industry. Mike is currently serving as the Vice President of Customer and Service Excellence at CWT, where they oversee a global team of 600 individuals and is responsible for various aspects of customer engagement. Prior to this, Mike held several senior leadership positions at companies such as Amadeus, Travelport, Global Eagle, and Sabre Airline Solutions. Throughout their career, they have successfully led sales, marketing, and business development efforts, as well as managed large teams and complex customer transactions. Mike's expertise and experience in the travel industry make him a valuable asset to any organization.

Mike Douglass obtained a Bachelor of Science in Business Administration (BSBA) with a focus on Finance and Financial Management Services from the University of Missouri-Columbia from 1984 to 1988. Mike then pursued a Master of Business Administration (MBA) degree in Management, also at the University of Missouri-Columbia, from 1988 to 1989.